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THE DAWN OF A NEW VISION FOR GOLF

The JCB Golf and Country Club reflects the bold, ambitious vision of Lord Bamford, Chairman of the iconic construction and agricultural equipment manufacturer -JCB: nothing less than the creation of a tour-ready contemporary masterpiece in course design. Set amid the lush green rolling countryside of Staffordshire, the course along with luxury accommodation and dining offers the ultimate in golfing retreats.

The Lodges

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Find Us

JCB Golf & Country Club

JCB Golf & Country Club,
Hollington Road,
Rocester,
Staffordshire
ST14 5HY

+44 (0)1889 593564

JCB GOLF AND COUNTRY CLUB PRIVACY POLICY

INTRODUCTION

JCB Golf & Country Club Limited is committed to protecting your personal information and complying with all applicable Data Protection legislation. This policy describes how we collect, use, store and disclose your personal information.

JCB Golf & Country Club Limited is part of the JCB group which is made up of related companies and affiliates. JCB Golf and Country Club Limited’s company number is 09210461 and registered address is Lakeside Works, Rocester, Uttoxeter, Staffordshire ST14 5JP (“JCB Golf & Country Club”). Your information may be shared with other members of the JCB group of companies and affiliates but it will not be passed to any organisation outside those.

This policy applies to any personal information provided by you through the JCB Golf & Country Club website (www.jcbgolfandcountryclub.com) or provided directly to JCB Golf & Country Club by you.

WHY DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?

JCB Golf & Country Club collects personal information about you to inform you about, and provide you with, JCB Golf & Country Club’s services, access to its facilities and related products, to deal with any enquiries you may have about them and to improve and develop these for the future.

WHAT PERSONAL INFORMATION DO WE COLLECT?

JCB Golf & Country Club collects the following types of personal information about you:

  • Forename and surname
  • E-mail address
  • Telephone number
  • Company Name
  • Address
  • Credit card details (type of card, credit card number, name on card, expiration date and security code)
  • Member or Guest golf booking or stay information, including tee times, date of arrival and departure, special requests made, observations about your service preferences
  • Details of the JCB Golf & Country Club’s services, access to its facilities and related products that you are interested in

COOKIES

For detailed information on the cookies we use and the purposes for which we use them see the JCB Golf & Country Club’s Cookies Policy.

HOW DO WE RECEIVE PERSONAL INFORMATION ABOUT YOU?

JCB Golf & Country Club receives this personal information about you:

  • When you contact us directly or visit the JCB Golf & Country Club website (www.jcbgolfandcountryclub.com) to request further information regarding a product or service or to make a general enquiry.
  • When you attend the JCB Golf & Country Club and check in to one of our luxury lodges.

HOW DO WE USE PERSONAL INFORMATION ABOUT YOU?

JCB Golf & Country Club uses this personal information about you:

  • to identify who you are when you contact us
  • to complete and administer reservations
  • to complete credit checks when applicable
  • to provide you with information regarding the JCB Golf & Country Club’s services, access to its facilities and related products that you have requested and to understand what products and services that you may be interested in
  • to contact you regarding your bookings or general enquiries.
  • to improve our products or services and to carry out customer surveys
  • to resolve complaints or issues you may have with or relating to the JCB Golf & Country Club
  • to send you marketing information about JCB Golf & Country Club’s services, facilities and related products
  • to invite you to events you may be interested in

HOW WILL WE CONTACT YOU?

The JCB Golf & Country Club and its third party service providers (eg, marketing fulfilment agencies), may contact you by post, telephone, email and/or text message, unless you have told us not to or have registered with the telephone or post preference services.

WHO DO WE PROVIDE THIS PERSONAL INFORMATION TO?

The JCB Golf & Country Club will provide your personal information to:

  • the JCB group where JCB Golf and members of the JCB group share services, such as IT or marketing
  • our service providers who perform services on our behalf, such as credit reference agencies, marketing fulfilment agencies or IT service providers.

WHERE WE STORE YOUR INFORMATION

All personal information we have about you is stored on secure servers operated by the JCB Golf & Country Club or its third party service providers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. The JCB Golf & Country Club ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.

DATA TRANSFERS

Your personal information may be processed by JCB Golf’s third party service providers based or operating outside the EEA. JCB Golf will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.

DATA RETENTION

Your personal information will be held in the JCB Golf & Country Club’s customer relationship management systems for an indefinite period to manage our relationship with you. The JCB Golf & Country Club will carry out periodic data cleanses of this information to ensure that it is up to date and accurate.

YOUR RIGHTS

You have the following rights in connection with your personal information processed by us:

  • ACCESS – you can request access to your personal information and further details about how your personal information is handled by us
  • OBJECT – you have the right to object to our processing of your personal information for direct marketing purposes or where the processing isn’t necessary for the purposes of the legitimate interests pursued by us or by a third party
  • RECTIFICATION – you can request rectification of any incorrect personal data held about you
  • ERASURE – you can request erasure of any personal data where the processing isn’t necessary for the purposes of the legitimate interests pursued by us or by a third party

You have the right at any time to withdraw consent to receiving marketing from the JCB Golf & Country Club and/or to amend the delivery method we use. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at:

Post: JCB Golf and Country Club, Hollington Road, Rocester, Staffordshire ST14 5HY

Email: unsubscribe@jcb.com

You can also exercise any of these rights at any time by contacting us using the contact details provided below.

If you are concerned or have questions about how the JCB Golf & Country Club handles your personal data please contact us and we will do our best to assist you.

Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/.

CHANGES TO OUR PRIVACY POLICY

The JCB Golf & Country Club reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT DETAILS

Questions, comments and requests regarding this privacy policy should be addressed to legal.info@jcb.com.

Legal Notices

Terms of Use

It is a condition of use of this site that you accept and agree to the following terms and conditions of J C Bamford Excavators Ltd ("JCB"). No other terms shall apply unless stated below. By continuing to use this site you agree to be bound by the following terms:

Jurisdiction

The Site is controlled and operated by us from the United Kingdom and complies with, and shall be governed by, English law. The information contained in this Site may not satisfy the laws of any other country. If you access the Site from outside the United Kingdom, you do so on your own initiative. We are not responsible for compliance with any applicable local laws and any liability arising in respect of those laws. The English Courts shall have exclusive jurisdiction.

Copying

The Site and all copyright in it is owned by JCB unless otherwise stated. You may print off or download one copy of the materials for your personal, home use only, provided you acknowledge JCB as the source and owner of such material. Otherwise no material may be reproduced, copied, published, transmitted, modified or distributed in any way or form. Please contact us at enquries@yesresponse.co.uk if you wish to do anything else with the Site or any of the material contained in the Site.

Amendments

We reserve the right to alter or delete material from the Site and may, at any time, revise these terms. You are bound by any such revision and we therefore recommend that you visit this page to review the current terms each time you revisit our Site.

Accuracy of Information

We use reasonable efforts to include accurate and up-to-date information on the Site. However, we make no warranties or representations as to its accuracy. We assume no responsibility for any errors or omissions in the content in the Site. Information about JCB products and services are illustrative only and should not be relied upon. Please contact your local dealer for more detailed information.

Links

This Site includes links to other web sites, which are completely independent of this Site. We accept no responsibility for and do not endorse, the content of these web sites. Links to this Site are prohibited.

Disclaimer

All implied warranties are excluded to the fullest extent permissible under English law. By using the Site you agree not to rely on any of the information contained in it. Under no circumstances shall we be liable for any direct, incidental, special, consequential, indirect loss or damages that result from the use of the materials on the Site or the materials in any web site linked to the Site or any services offered on the Site.

Passwords

Access to certain areas of this Site is restricted to authorised persons using their allocated password. We reserve the right to remove or change a password at any time. JCB will not be liable for any unauthorised use of your password.

JCB Finance Disclosure

The following JCB group companies are appointed representatives of JCB Finance Limited Ltd (Co Reg. 972265, The Mill, Rocester, Staffordshire ST14 5JW) which is authorised and regulated by the Financial Conduct Authority. Firm reference number 708332:

  1. J.C. Bamford Excavators Limited (company number 00561597)
  2. JCB Sales Limited (company number 0792807)
  3. JCB Service (company number 0564955)
  4. JCB Landpower Limited (company number 2321141)
  5. JCB Earthmovers Limited (company number 0934508)
  6. JCB Heavy Products Limited (company number 2517503)
  7. JCB Access Limited (company number 03943798)
  8. JCB Power Products Limited (company number 5846086)
  9. JCB Power Products Broadcrown Limited (company number 09783957)
  10. JCB Compact Products Limited (company number 1980852)

Finance is restricted to business users only in the United Kingdom, subject to acceptance by JCB Finance Ltd.

Registered Office

JCB Sales Ltd
Rocester
Staffordshire
England
ST14 5JP

Tel: +44 (0)1889 590312
Fax: +44 (0)1889 590588

Registered No. 0792807
Vat No. GB125694554